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Survey Says Loudoun Is Among Country’s Top 10 Counties in Using Technology
Loudoun County has again been recognized as one of the most technologically advanced county governments in the United States. Loudoun is ranked among the top 10 in its population category in a national survey conducted by the Center for Digital Government and the National Association of Counties. Loudoun has consistently scored in the top tier of the survey since 2004.
The Digital Counties Survey recognizes leading examples of counties using technology to improve services and boost efficiencies. “Congratulations to this year’s winners for their work to continually innovate in an ever-changing technology landscape and proactively address citizen demands and expectations,” said Center for Digital Government Executive Director Todd Sander.
Led by the Department of Information Technology, Loudoun County continues to embrace new and innovative ways to efficiently deliver services and support high priority initiatives.
One example of Loudoun’s commitment to innovation is the use of enterprise content management technology from Laserfiche for online access to Board of Supervisors’ documents. The new document management system, which is text searchable, is designed to provide easier access to the public for current board meeting packets as well as provide more resources to those doing historical research.
The online document archive for the board has expanded to include scanned images of Minute Books dating to 1870, “Copy Teste” Books from 1954 to the present, and Action Report Books from 1991 to the present.
Laserfiche is also being integrated with the county’s new financial system, the Oracle-based Enterprise Resource Program.
Loudoun County also continues to expand its online services through its website, www.loudoun.gov, which provides access to Loudoun County’s social media sites, including Facebook, Twitter and YouTube. The website also provides access to the Alert Loudoun system, which allows residents to receive emails or text alerts, including general county news, weather-related warnings, traffic reports and emergency notifications.
More information about the survey and the Center for Digital Government is available online at www.centerdigitalgov.com.